Privacy and Legal Notices

Reckitt values your privacy and the protection of your Personal Data. This Company Privacy Notice ( "Notice" ) explains how we collect, store, use, share, transfer, delete, disclose, and process information collected from or about you ( “Personal Data” ) by Company and any directly or indirectly controlled affiliate or subsidiary thereof (collectively, " Company ," " we ," " our ," or " us "). As an international company, Company has multiple legal entities in different jurisdictions that are responsible for the Personal Data they process, and we process Personal Data in accordance with these applicable laws and regulations. Learn more about Reckitt and its brands.

Across all of our business activities we seek to base our privacy practices on accepted principles of privacy and data protection. These principles include:

• Transparent: To be open about privacy practices, policies, developments, and the details of any processing that takes place and to specify the purposes for which Personal Data is collected and processed before such collection takes place.

• Fair in Processing: To obtain Personal Data in good faith by legitimate, lawful, and fair means and to process Personal Data only in accordance with the purposes for which it was collected.

• Engage in Privacy by Design: To ensure we create solutions and process data with privacy at the forefront and in accordance with these principles.

• Accountable: To be accountable for complying with measures that give effect to these principles, including by ensuring accountability of third parties with whom we interact through appropriate contracts.

• Responsive to Privacy Requests: To be responsive to individual’s privacy rights afforded by law.

• Protective: To protect Personal Data using reasonable security safeguards, to ensure data accuracy, and to limit use to that which is necessary for the processing purpose.

This Notice describes the types of Personal Data that Company may collect or process, how we may use and disclose that Personal Data, and how you may exercise any rights you may have regarding our processing of your Personal Data.

This Notice applies to Personal Data collected or processed by us online (through websites, applications, email, and otherwise) (" Online Services "); and in other situations where you interact with us, including but not limited to interacting with or visiting our sites and offices or our events (e.g., tradeshows and conferences) (such products, services, Online Services, and other systems collectively, the " Products and Services "); when we process your data as an employee of a company for which we provide Products or Services; or anywhere this Notice is posted or referenced. This Notice also applies to Personal Data that is collected or processed when you interact with us in person, by telephone, or by mail.

• Company may have other unique privacy notices that apply to certain specific situations and in such instances, the unique privacy notices control.

• If you provide us with Personal Data of anyone other than yourself, please note that you are responsible for complying with all applicable privacy and data protection laws prior to providing that information to Company (including obtaining consent, if required).

• Please review this Notice carefully. To the extent permitted by applicable law, by providing us your Personal Data or otherwise interacting with us, you are agreeing to this Notice.

• The Company subsidiary or affiliate with whom you are interacting or who owns and operates the Product or Service is, where applicable, the entity responsible for the collection and use of your Personal Data.

What Is Personal Data?

• "Personal Data" is any information—as electronically or otherwise recorded—that can be used to identify a person or that we can link directly to an individual, such as name, address, email address, telephone number, or credit card number, as applicable.

• In limited circumstances, Personal Data may include information considered sensitive in some jurisdictions, such as biometric information, genetic information, medical and health information, financial account information, geolocation, ethnic or racial origin, information concerning your sex life or your sexual orientation, and other information.

• We will process any Personal Data we collect in accordance with applicable law and as described in this Notice (unless, as explained above, a separate policy or notice governs). In some circumstances, if you do not provide us with your Personal Data, certain offerings may be unavailable to you.

Below is a high-level summary of the types of Personal Data we may collect from you. Following that high-level summary is additional detail and information on how we collect, process, and use Personal Data and the potential recipients of your Personal Data, and how we have done so in the preceding 12 months. Some jurisdictions require us to state the legal bases for processing your Personal Data, which are included below, but please note that not all jurisdictions may recognize all legal bases.

Marketing Uses, Cookies, and Other Activities

To the extent permitted by applicable law, including in accordance with your consent where required by applicable law, we may engage in the following activities:

• We may use your contact details to contact you to determine whether you would like to initiate a business relationship with us or to send you marketing emails. If you do not wish to receive such marketing emails, you may opt out by declining to receive such emails when registering or in our subsequent communications by following opt-out instructions included in the email or at other information collection points on the Online Services.

• We may display advertisements to you regarding Products and Services that we believe are relevant to you based on your activities on the Online Services or on other web or digital properties. Such advertisements may be shown on our Online Services or the online services of others. We achieve this by using, and allowing third parties (e.g., Facebook, LinkedIn) to use certain cookies, eTags, pixels, web beacons, and other tracking technologies to track your activities on our Online Services and other online services. For more information about these activities and how to manage or opt out of them, please see our Notice on Cookies.

• We may make customer offers to you based on your activities across different Online Services, including activities on other web or digital properties or your other interactions with Company that are not via the Online Services (e.g., regional offers based on the location of your office listed on order forms).

• We also perform statistical analyses of the users of our Online Services to improve the functionality, content, design, and navigation of the Online Services.

Processing Using Website Tracking

On certain of our websites, we use Google Analytics, to help us understand how users engage with this and other of our websites. Google Analytics may track your activity on our sites (i.e., the pages you have seen and the links you have clicked on) and helps us measure how you interact with the content that we provide. This information is used to compile reports and to help us improve the sites. The reports we receive disclose website trends without identifying individual visitors. Learn more about Google’s privacy practices , and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on , or as described in our Notice on Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. We will honor such ‘Do-Not-Track’ requests.

Interactive Features of Our Websites

To the extent we offer any public or group forums on our Products or Services, such as newsfeeds, blogs, message boards, or similar tools (“ Interactive Features ”), the posts or comments you make may be public and viewed by others. You should use care before posting information about yourself, including Personal Data. You acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit to Interactive Features over the Products and Services. Except when required to do so by applicable law, we assume no obligation to remove Personal Data you post on our Products and Services, and your disclosure of any Personal Data through the Interactive Features is at your own risk.

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. We also share and disclose some cookies with third-parties.

More specifically, we use cookies and other tracking technologies for the following purposes:

• Assisting you in navigation

• Assisting in registration to our events, login, and your ability to provide feedback

• Analyzing your use of our products, services or applications

• Assisting with our promotional and marketing efforts (including behavioral advertising)

The cookie preference tool, which you can click on at the bottom of the Website contains a detailed list of the cookies we use on our Website and allows you to customize the cookies we store for you. Our Website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

• Strictly Necessary Cookies

• Performance Cookies

• Functional Cookies

• Targeting Cookies

Company does not knowingly collect, maintain, disclose, or otherwise process Personal Data from minors below the age of 16 without the permission of such minor’s parents or legal guardians.

Third-Party Service Providers

Third-party service providers acting on our behalf must execute agreements including confidentiality requirements and will only process Personal Data as necessary to perform their functions in a manner consistent with this Notice, other applicable privacy notices, and as explicitly permitted or required by applicable laws, rules, and regulations. Our third-party service providers may be located in the United States and other jurisdictions.

Combination of Data With Data Received from Third Parties

We may combine information we collect, whether Personal Data or not, with Personal Data that we may obtain from third parties.

Links to Other Websites

Our Products or Services may contain links to other websites, applications, products, or services that are not owned or operated by Company, such as social media websites and applications like Facebook and Twitter. You should carefully review the privacy policies and practices of other websites, products, and services as we cannot control and are not responsible for privacy policies, notices, or practices of third-party websites, applications, products, and services.

Effective: March 31, 2024

Washington Consumer Health Data Privacy Policy

This section of the Privacy Policy is our Washington Consumer Health Data Privacy Policy (“WCHD Privacy Policy”), which describes how we Process the Consumer Health Data of Washington residents and individuals whose Consumer Health Data is Collected in Washington (“Washington Consumers”) pursuant to the Washington My Health My Data Act (the “Washington Act”).

In the event of a conflict between any other policy, statement, or notice and this WCHD Privacy Policy, this WCHD Privacy Policy will prevail as to Consumer Health Data Collected under the Washington Act. Capitalized terms used in this section that are not otherwise defined in the Reckitt Corporate Privacy Policy (“Corporate Privacy Policy”) or in this WCHD Privacy Policy shall be defined as they are in the Washington Act.

“Washington Consumer Health Data” means Personal Information that is linked or reasonably linkable to a Washington Consumer and that identifies the Washington Consumer’s past, present, or future physical or mental health status. Washington Consumer Health Data does not include Publicly Available Information or Deidentified Data.

Reckitt may Collect the following categories of Washington Consumer Health Data about Washington Consumers:

• Individual health condition, treatment, disease, or diagnosis information;

• Social, demographic, psychological, behavioral, and medical intervention information;

• Health-related surgery or procedure information;

• Use or purchase of prescribed medication information;

• Bodily function, vital sign, symptoms, or measurement of physical or mental health status information;

• Diagnosis or diagnostic testing, treatment, or medication information;

• Reproductive or Sexual Health Information relating to seeking or obtaining Reproductive or Sexual Health Services;

• Biometric Data that is generated from the measurement or technological Processing of an individual’s physiological, biological, or behavioral characteristics and that identifies a Washington Consumer;

• Precise Location Information that could reasonably indicate a Washington Consumer’s attempt to acquire or receive health services or supplies;

• Data that identifies a Washington Consumer seeking Health Care Services; and

• Information Processed to associate or identify a Washington Consumer with the data listed above that is derived or extrapolated from non-health information, such as proxy, derivative, inferred, or emergent data by any means, including algorithms or machine learning.

Reckitt may Collect Washington Consumer Health Data, described above, online and offline in a few different ways:

• Washington Consumer Health Data that you provide. We may Collect Washington Consumer Health Data that you provide when you use our Services, participate in a promotion or reward program, attend Reckitt programs or events, participate in a clinical trial, engage with customer service on phone calls and any other way that you may be able to interact with us. With your permission, we may also Collect Washington Consumer Health Data from another source provided by you like your connected device or profile.

• Washington Consumer Health Data from third-party sources. We may Collect Washington Consumer Health Data from third-party sources including, but not limited to, third-party service providers, or business partners. In addition, we also may Collect Washington Consumer Health Data from industry and patient groups and associations you participate in and provide permission for disclosing to us Washington Consumer Health Data or combine information we have collected from multiple sources. We may engage third-party service providers to provide certain interactive features on our Services. Your use of these interactive features is voluntary, and we may retain the Washington Consumer Health Data that you submit through these features. For example, we may offer an interactive survey or chat feature when you use our Services to assist you with identifying information about Reckitt products and services related to certain health conditions or for other customer service purposes. By using these features, you understand that our vendors may process the information obtained through the feature to provide the Services on our behalf.

• Washington Consumer Health Data collected from devices you use to connect with us or use our Services. Reckitt Collects Washington Consumer Health Data through our websites and apps and automatically from devices you use to connect to our Services. For more information about this, please see our “Cookies and Other Technologies” section in Reckitt’s Corporate Privacy Policy.

• Washington Consumer Health Data collected with business partners. We sometimes work with other organizations to provide you with our Services.

• Drawn from the other information we Collect. Depending on your use of the Services, we may make inferences related to Washington Consumer Health Data.

Reckitt may Collect, and use the Washington Consumer Health Data described above to the extent necessary to provide the Services or an Reckitt product, requested by a Washington Consumer or with the Washington Consumer’s Consent, including to:

• Provide the Services, including as requested by Washington Consumers, such as providing educational information;

• Monitor visits to, and maintain, our Services, websites and apps;

• Fulfill your requests, orders, or transactions related to the Services, including customer support;

• Support your use of Reckitt products and services;

• Manage and send transactional communications;

• Manage and send marketing communications and develop marketing strategies for the Services (including cross-context behavioral and targeted advertising purposes);

• Use for scientific research purposes;

• Oversee the business development of the Services and research insights to understand how people use the Services;

• Prevent, detect, protect against, and respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or any activity that is illegal under Washington state or federal law; comply with law; preserve the integrity and security of our systems; and investigate, report, or prosecute those responsible for any illegal action under Washington state or federal law.

We may also Collect and use Washington Consumer Health Data for our internal business purposes, such as data analysis, audits, developing new products, enhancing our Services, identifying usage trends and determining the effectiveness of our promotional campaigns. We may also use inferences drawn from Washington Consumer Health Data to create a profile reflecting your preferences.

Where we require the Washington Consumer’s Consent for Collection for a specified purpose, a description of those purposes is provided to you at the time of Collection.

The categories of Third Parties (which does not include our Processors) with which Reckitt may Share Washington Consumer Health Data are: suppliers of services that support the Services, business partners, e-commerce support vendors, government agencies and law enforcement, analytics and research providers.

Reckitt may share the following categories of Washington Consumer Health Data: individual health condition, treatment, disease, or diagnosis information; social, psychological, behavioral, and medical intervention information; health-related surgery or procedure information; use or purchase of prescribed medication information; bodily function, vital sign, symptoms, or measurement of physical or mental health status information; diagnosis or diagnostic testing, treatment, or medication information; reproductive or Sexual Health Information relating to seeking or obtaining Reproductive or Sexual Health Services; Biometric Data that is generated from the measurement or technological Processing of an individual's physiological, biological, or behavioral characteristics and that identifies a Washington Consumer; Precise Location Information that could reasonably indicate a Washington Consumer’s attempt to acquire or receive health services or supplies data that Identifies a Washington Consumer seeking Health Care Services; information Processed to Associate or Identify a Washington Consumer with the data listed herein that is derived or extrapolated from non-health information, such as proxy, derivative, inferred, or emergent data by any means, including algorithms or machine learning.

Reckitt may also disclose or transfer Washington Consumer Health Data to:

• Our Processors to provide goods and services in a manner consistent with the purpose for which the Washington Consumer Health Data was Collected and disclosed;

• Parties with whom the Washington Consumer has a direct relationship for the purpose of providing a product or service requested by the Washington Consumer, in circumstances where we maintain control and ownership of the data and the party only uses the Consumer Health Data at our direction for the purpose for which the Washington Consumer Health Data was Collected or Consented to; or

• External parties as an asset that is part of a merger, acquisition, bankruptcy, or other transaction in which the party may assume control of all or part of our assets.

The Washington Act provides certain rights with respect to Washington Consumer Health Data, including a right to confirm, access, delete or withdraw consent relating to such data, subject to certain exceptions. Washington Consumers can exercise their privacy rights by submitting a request by clicking “Privacy Rights Request.”

Any privacy rights request you submit to us is subject to a verification process. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the Washington Consumer about whom we Collected Washington Consumer Health Data. Please follow the instructions we provide you and promptly respond to any follow-up inquires so that we may confirm your identity.

If your request to exercise a right under the Washington Act is denied, you may appeal that decision by clicking “Notice of Appeal.” We will process and respond to your appeal within the time permitted by the Washington Act.

If you have questions about your Consumer Health Data, please contact us by clicking here or by emailing us at ConsumerCare_USA@reckitt.com. Alternatively, you may send a letter to the following address:

Reckitt
Attention: Consumer Relations
399 Interpace Pkwy
PO Box 224
Parsippany, NJ 07054

In all communications to Reckitt, please include the email address used for registration (if applicable), the website address or the specific Reckitt program to which you provided Consumer Health Data and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.

Reckitt reserves the right to amend this Consumer Health Data Privacy Policy at any time. If Reckitt changes its privacy practices, a new Consumer Health Data Privacy Policy will reflect those changes and the effective date of the revised Consumer Health Privacy Policy will be set forth at the top of this section.

Consumer Health Data Privacy Policy for Other U.S. States

Certain Personal Information may be considered “Consumer Health Data” under applicable U.S. State privacy laws (collectively “Consumer Health Data Privacy Laws”), including, but not limited to, Nevada and Connecticut. Capitalized terms used in this section that are not otherwise defined in the Reckitt Corporate Privacy Policy or within this section shall be defined as they are in the applicable Consumer Health Data Privacy Law.

Reckitt may Collect the following categories of Consumer Health Data about Consumers:

• Information relating to any health condition or status, disease or diagnosis;

• Information relating to social, psychological, behavioral or medical interventions;

• Information relating to surgeries or other health-related procedures;

• Information relating to the use or acquisition of medication;

• Information relating to bodily functions, vital signs or symptoms;

• Information relating to Reproductive or Sexual Health Care;

• Biometric Data related to any of the above;

• Information related to the Precise Geolocation Information of a Consumer that Reckitt uses to indicate an attempt by a Consumer to receive Health Care Services or Products;

• Information listed above that is derived or extrapolated from information that is not Consumer Health Data, including, without limitation, proxy, derivative, inferred or emergent data derived through an algorithm, machine learning or any other means.

Reckitt may Collect the Consumer Health Data described above online and offline in a few different ways:

• Consumer Health Data that you provide. We may Collect Consumer Health Data that you provide when you use our Services, participate in a promotion or reward program, attend Reckitt programs or events, participate in a clinical trial, engage with customer service on phone calls and any other way that you may be able to interact with us. With your permission, we may also provide us Collect Consumer Health Data from another source provided by you like your connected device or profile.

• Consumer Health Data from third-party sources. We may Collect Consumer Health Data from third-party sources including, but not limited to, third-party service providers, or business partners. In addition, we also may Collect Consumer Health Data from industry and patient groups and associations you participate in and provide permission for disclosing to us Consumer Health Data or combine information we have collected from multiple sources. We may engage third-party service providers to provide certain interactive features on our Services. Your use of these interactive features is voluntary, and we may retain the Consumer Health Data that you submit through these features. For example, we may offer an interactive survey or chat feature when you use our Services to assist you with identifying information about Reckitt products and services related to certain health conditions or for other customer service purposes. By using these features, you understand that our vendors may process the information obtained through the feature to provide the Services on our behalf.

• Consumer Health Data collected from devices you use to connect with us or use our Services. Reckitt Collects Consumer Health Data through our websites and apps and automatically from devices you use to connect to our Services and may Collect Consumer Health Data over time and across our different Internet websites and Services. For more information about this, please see our “Marketing, Cookies, and Tracking” section in Reckitt’s Corporate Privacy Policy.

• Consumer Health Data collected with business partners. We sometimes work with other organizations to provide you with our Services.

• Drawn from the other information we Collect. Depending on your use of the Services, we may make inferences related to Consumer Health Data.

Reckitt Collects, uses, and Shares or discloses the Consumer Health Data of Consumers described above to the extent necessary to provide the Services, or provide a product or service, requested by a Consumer, with the Consumer’s Consent, or as legally required, including to:

• Provide the Services, including as requested by Consumers, such as providing educational information;

• Monitor visits to, and maintain our Services, websites and apps;

• Fulfill your requests, orders, or transactions related to the Services, including customer support;

• Support your use of Reckitt products and services;

• Manage and send transactional communications;

• Manage and send marketing communications and to develop marketing strategies for the Services (including cross-context behavioral and targeted advertising purposes);

• Use for scientific research purposes;

• Oversee the business development of the Services and research insights to understand how people use the Services; and

• Prevent, detect, protect against, and respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or any activity that is illegal under applicable state or federal law; comply with law; and preserve the integrity and security of our systems; and investigate, report, or prosecute those responsible for any illegal action under applicable state or federal law.

We may also Collect and use Consumer Health Data for our internal business purposes, such as data analysis, audits, developing new products, enhancing our Services, identifying usage trends and determining the effectiveness of our promotional campaigns. We may also use inferences drawn from Consumer Health Data to create a profile reflecting your preferences.

Where we require the Consumer’s Consent for Collection for a specified purpose, a description of those purposes is provided to you at the time of Collection.

The categories of Third Parties (which does not include our Processors) with which Reckitt Shares or discloses Consumer Health Data are certain: suppliers of services that support the Services, business partners, e-commerce support vendors, government agencies and law enforcement.

Reckitt may share or disclose the following categories of Consumer Health Data: information relating to any health condition or status, disease, or diagnosis; information relating to social, psychological, behavioral, or medical interventions; information related to surgeries or other health-related procedures; information relating to the use or acquisition of medication; bodily function, vital sign, symptoms, or measurement of physical or mental health status information; information related to bodily functions, vital signs or symptoms; information related to Reproductive or Sexual Health Care; information relating to Biometric Data related to any of the information herein; information related to the Precise Geolocation Information of a Consumer that Reckitt uses to indicate an attempt by a Consumer to receive Health Care Services or Products; information listed herein that is derived or extrapolated from information that is not Consumer Health Data, including, without limitation, proxy, derivative, inferred or emergent data derived through an algorithm, machine learning or any other means.

Applicable Consumer Health Data Privacy Laws provide certain rights with respect to Consumer Health Data, including a right to confirm, access or obtain a copy, amend, delete or withdraw consent relating to such data, subject to certain exceptions. Consumers may exercise their privacy rights by submitting a request by clicking here.

Any privacy rights request you submit to us is subject to a verification process. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the Consumer about whom we Collected Consumer Health Data. Please follow the instructions we provide you and promptly respond to any follow-up inquires so that we may confirm your identity.

If your request to exercise a right under a Consumer Health Data Privacy Law is denied, you may appeal that decision by clicking “Notice of Appeal.” We will process and respond to your appeal within the time permitted by the applicable Consumer Health Data Privacy Law.

If you have questions about your Consumer Health Data, please contact us by clicking on clicking here or by emailing us at ConsumerCare_USA@reckitt.com. Alternatively, you may send a letter to the following address:

Reckitt
Attention: Consumer Relations
399 Interpace Pkwy
PO Box 224
Parsippany, NJ 07054

In all communications to Reckitt, please include the email address used for registration (if applicable), the website address or the specific Reckitt program to which you provided Consumer Health Data and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.

Reckitt reserves the right to amend this Consumer Health Data Privacy Policy at any time. If Reckitt changes its privacy practices, a new Consumer Health Data Privacy Policy will reflect those changes and the effective date of the revised Consumer Health Privacy Policy will be set forth at the top of this section.

Please note that in many circumstances, we cannot effectively do business with you without processing some Personal Data about you (e.g., your contact information). For example, when you contact customer service representatives, we may require you to provide information to authenticate your identity to assist you with your request. If you are unable to provide this information, we may be unable to process your request.

You may have a right under your area’s data protection law to the following rights with respect to some or all of your Personal Data:

• To request access to your Personal Data;

• To request that we rectify or erase your Personal Data;

• To request that we restrict or block the processing of your Personal Data (including to object to the sharing of your Personal Data under other relevant laws);

  • This includes the right to opt-out of solicitations;

• To provide your Personal Data directly to another organization, i.e., a right to data portability;

• When we previously obtained your consent, to withdraw consent to processing.

You can make a request with respect to your Personal Data by completing the form located here . You can also, if you prefer, contact ConsumerCare_USA@reckitt.com or 1-800-228-4722.

We will make reasonable efforts to respond promptly to your requests in accordance with applicable laws. We may, after receiving your request, require additional information from you to honor the request and verify your identity. Please be aware that we may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

We offer a variety of rewards programs and sweepstakes. To the extent applicable, you may be entitled to know the nature of these financial incentives and how we value your Personal Data collected from these programs. Through these offerings, consumers provide us with some Personal Data when they opt-in to our programs. There is no obligation to opt-in and consumers can opt-out at any time. If you join a rewards program, we use the Personal Data that you provide to better engage with you. Generally, we do not assign monetary or other value to your Personal Data. We may award you with points for signing up for a program or participating in events. Those points can be put towards product purchases. We do not assign points based on the sharing of Personal Data. We would calculate the value of your Personal Data to our business as equal to the value of any financial incentives that you may have received through the programs. You can opt-in to, or opt-out of, our programs at any time through the same means they are offered or by contacting us at ConsumerCare_USA@reckitt.com.

Please be aware that Personal Data we collect and process may be transferred and maintained outside your state, province, country, or other jurisdiction where the privacy laws may not be as protective as those in your location, including the United States. Company has put in place lawful transfer mechanisms and adequate safeguards, in accordance with applicable legal requirements, to protect your Personal Data.

Consistent with applicable laws and requirements, Company has put in place physical, technical, and administrative safeguards to protect Personal Data from loss, misuse, alteration, theft, unauthorized access, and unauthorized disclosure consistent with legal obligations and industry practices. However, as is the case with all websites, applications, products, and services, we unfortunately are not able to guarantee security for data collected through our Products and Services. In addition, it is your responsibility to safeguard any passwords, ID numbers, or similar individual information associated with your use of the Products and Services.

We generally retain Personal Data for as long as needed for the specific business purpose or purposes for which it was collected. In some cases, we may be required to retain Personal Data for a longer period of time by law or for other necessary business purposes. Whenever possible, we aim to anonymize the information or remove unnecessary identifiers from records that we may need to keep for periods beyond the specified retention period.

We reserve the right to change this Notice from time to time. We will alert you when changes have been made by indicating the date this Notice was last updated as the date the Notice became effective or as otherwise may be required by law. It is recommended that you periodically revisit this Notice to learn of any changes.

If you have questions or comments about this Notice or about how your Personal Data is processed, please contact ConsumerCare_USA@reckitt.com or 1-800-228-4722. We will make reasonable efforts to respond promptly to your requests in accordance with applicable laws. We may, after receiving your request, require additional information from you to honor the request and verify your identity. Please be aware that we may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

Please read these terms of use carefully. Mead Johnson & Company may at any time revise these terms by updating this posting. By visiting this website you agree to be bound by the rules Mead Johnson Nutrition has established for their websites and should therefore periodically visit this page to determine the current terms to which you are bound. If you do not agree to these terms, do not use this website.

Mead Johnson Nutrition websites are produced by Mead Johnson & Company. The entire contents of Mead Johnson Nutrition websites are copyrighted under copyright laws. Users may download material for their own non-commercial use. The copying, redistribution or publication of any part of this website is prohibited.

By submitting content to this Mead Johnson Nutrition website, you automatically grant Mead Johnson Nutrition, or warrant that the owner of such content has expressly granted Mead Johnson Nutrition, the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, and distribute the content (in whole or in part) worldwide and/or to incorporate it into other works in any form, media or technology now known or hereafter developed, for the full term of any copyright that may exist in such content. You warrant that you own the material you are submitting and that it does not infringe any copyrights owned by others. You also permit others to access, view, store, or reproduce the content for their personal use. Subject to this grant, the owner of content placed on this website retains any and all rights which may exist in such content. Mead Johnson Nutrition shall have no obligation to use material you submit and reserves the right not to use material that it finds objectionable. By submitting any material or form, which contains your name, address and/or email address, you acknowledge that your name, address and/or email address may be placed on one or more Mead Johnson Nutrition mailing lists.

You can register for the Enfamil Family Beginnings program on this website. The Enfamil Family Beginnings program is brought to you by Mead Johnson Nutrition. The benefits of Enfamil Family Beginnings may vary, the offer is limited to one per household, and subject to change without notice. To register, complete the online form or call 1-800-BABY123 during our business hours (M-F 7 am - 7 pm CST/CDT, Sat 8 am - 4:30 pm CST/CDT). You can unsubscribe from Enfamil Family Beginnings at any time. Mead Johnson & Company does not sell or share your information with outside agencies. Please see our Privacy Policy for details.

Mead Johnson Nutrition does not represent or warrant that this Mead Johnson Nutrition website will be accessible or available on a timely basis, or that access to this website will be uninterrupted or without technical inaccuracies or typographical errors. This website is distributed on an “as is” basis, without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. Information may be changed without notice. Mead Johnson Nutrition may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

In no event shall Mead Johnson & Company (any of its officers, directors, employees, agents, representatives, information providers or licensors) be liable for any direct, indirect, incidental, special, consequential, punitive or other damages (regardless of the form of action).

Mead Johnson Nutrition is not affiliated or associated with sponsors of sites which hyperlink to or from this website and does not endorse the content appearing on other sites.

All Mead Johnson Nutrition products, materials and information appearing on this website are intended for U.S. customers only. For relevant information about the products in another country, please see the specific website for that country. The specific Mead Johnson Nutrition products shown on this website may not be available for distribution or sale outside the U.S. Mead Johnson Nutrition endorses the aim of the World Health Organization (WHO) International Code of Marketing of Breast-milk Substitutes in developing countries, including standards for product integrity, labeling, distribution, and promotion. In accordance with Article 4.2 of the WHO Code, the following statement applies:

"Breastfeeding is best for infants and is preferred whenever possible. Breastfeeding is an important part of health, nutrition, and other social measures required to promote health, growth and development of infants and children. If a mother elects to formula-feed her infant, reversal of her decision may be difficult. Partial feeding with infant formula could have a negative effect on establishment of breastfeeding. Inappropriate use of breast milk substitutes may lead to infant malnutrition, serious illness, and even death in all countries."

Misuse of breast milk substitutes poses health hazards, therefore, read and follow preparation and storage instructions carefully. Breastfeeding involves additional nutritional requirements for lactating mothers. It is important, therefore, that a nursing mother have an adequate diet to ensure that the quantity and nutritional quality of her milk is adequate for her baby. Formula, when used properly, provides a sound nutritious substitute or supplement to breast milk, but it is more expensive. When deciding how to feed your baby, professional advice should be followed and cost of formula considered.

The names of Mead Johnson Nutrition products shown on this site are trademarks of Mead Johnson Nutrition (or of a licensor where stated), many of which are registered in the U.S. and in various other countries.

If you have questions about the Mead Johnson Nutrition Terms of Use for Internet Sites or our Privacy Policy, please contact us:

Mead Johnson & Company, 2400 West Lloyd Expressway, Evansville, IN 47721 USA
1-800-BABY123 (M-F 7 am - 7 pm CST/CDT, Sat 8 am - 4:30 pm CST/CDT)
Email: enfamilresourcecenter@enfamil.com

1. ELIGIBILITY: The Enfamil Family Beginnings® Formula for a Year Sweepstakes (the “Promotion”) is open only to (a) legal US Residents who are at least eighteen (18) years of age at the time of entry and who (b) join the Enfamil Family Beginnings® program between January 1, 2025 and December 31, 2025 at 11:59pm ET (the “Promotion Period”) at the “Promotion Landing Page” as further described below. Employees of Mead Johnson Nutrition Co., Response Media, Inc., and their parent and affiliate companies, suppliers as well as the immediate family (spouse, partner, parents, siblings and children) and household members of each are not eligible. The Promotion is subject to all applicable federal, state and local laws and regulations and is void where prohibited. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor’s and Administrator’s decisions, which are final and binding in all matters related to the Promotion. Winning a prize is contingent upon fulfilling all requirements set forth herein.

2. SPONSOR: Mead Johnson & Company, LLC, 2400 West Lloyd Expressway, Evansville, IN 47712.

ADMINISTRATOR: Response Media, Inc. 3155 Medlock Bridge Road, Norcross, GA 30071

3. TIMING: The Promotion begins on January 1, 2025 at 12:00am ET and ends on December 31, 2025 at 11:59pm ET (the "Promotion Period"). Sponsor’s computer is the official time-keeping device for this Promotion.

4. HOW TO ENTER:

(1) Visit the Promotion Landing Page during the Promotion Period. Once you are on the Promotion Landing Page, you must complete the Registration Form and confirm compliance with these Official Rules by successfully submitting your registration by clicking the "Join Now and Enter Sweepstakes" button as indicated on screen (an “Entry”). By entering this Promotion you are also signing up for the Enfamil Family Beginnings® program and agreeing to be bound by the terms and conditions of Sponsor’s Privacy Policy and Terms of Use. There is no cost to join the Enfamil Family Beginnings® program.

(2) Alternative Method of Entry: During the Promotion Period, to enter the Promotion without becoming a member of the Enfamil Family Beginnings Program, include your name, address, phone number, age, and the subject line “Formula for a Year Sweepstakes” on a piece of paper and mail it in an envelope with proper postage to Mead Johnson & Company, LLC, 2400 West Lloyd Expressway, B511, Evansville, IN 47721-5095 U.S.A., Attention: Enfamil Family Beginnings® Formula for a Year Sweepstakes. For each mailed-in entry, you will receive one (1) entry into the Promotion indicated on your entry card and envelope. Limit: one (1) entry per entrant. All mail-in entries become the exclusive property of Sponsor and none will be acknowledged or returned. Proof of sending or submission will not be deemed to be proof of receipt by Sponsor. Sponsor is not responsible for lost, late, incomplete, invalid, unintelligible, illegible, misdirected or postage-due entries, which will be disqualified. All mail-in entries must be received by the Sponsor during the Promotion Period.

Limit: Each entrant may enter one (1) time during the Promotion Period. Any attempt by any entrant to enter more than once by using multiple/different email addresses, identities, registrations, or any other methods will void that entrant's entries and that entrant may be disqualified. Sponsor and Administrator are not responsible for lost, late, incomplete, invalid, unintelligible or misdirected registrations, which will be disqualified. In the event of a dispute in connection with the identity of the individual who submitted an online entry, the entry will be deemed to have been submitted by the authorized account holder of the email account identified on the online entry form. The authorized account holder is deemed to be the natural person who is assigned to an email address by an Internet access provider, service provider, or other online organization that is responsible for assigning email addresses for the domain associated with the submitted email address.

5. QUARTERLY PRIZE DRAWING:

• On April 7, 2025 Administrator will randomly draw one (1) entry from among all eligible entries received during the months of January, February, and March 2025.

• On July 7, 2025 Administrator will randomly draw one (1) entry from among all eligible entries received during the months of April, May, and June 2025.

• On October 6, 2025 Administrator will randomly draw one (1) entry from among all eligible entries received during the months of July, August, and September 2025.

• On January 5, 2026 Administrator will randomly draw one (1) entry from among all eligible entries received during the months of October, November, and December 2025.

Odds of winning a quarterly prize will depend upon the total number of eligible entries received each quarter during the Promotion Period.

6. ALL POTENTIAL WINNERS ARE SUBJECT TO VERIFICATION BY SPONSOR OR ITS DESIGNEE WHOSE DECISIONS ARE FINAL AND BINDING IN ALL MATTERS RELATED TO THE PROMOTION.

7. VERIFICATION OF POTENTIAL WINNERS: Receiving a prize is contingent upon compliance with these Official Rules. The Potential Winner will be contacted by email and asked to respond to claim the prize. The Potential Winner will be required to sign and return an Affidavit of Eligibility/Compliance & Liability/Publicity Release (where legal). If a Potential Winner cannot be reached within ten (10) business days of the draw date, the Potential Winner will be disqualified and, in Sponsor’s sole discretion, an alternate winner will be randomly selected from among all remaining eligible entries. No winner will be selected if Enfamil is unable to get a response from the first winner or the alternate. The Sponsor will not be responsible for failed attempts to contact a Potential Winner. After a winner is verified, the prize will be sent to the verified mailing address provided or by any other method determined by the Sponsor and/or Administrator in its sole discretion.

8. PRIZE: One (1) prize will be awarded each quarter during the Promotion Period as outlined in Section 5. The prize consists of a year's supply of the winner's choice of any Enfamil or Enfagrow branded product. Approximate Verifiable Retail Value ("ARV") of the prize is: $1,200 U.S. Dollars. The total value of all prizes available to be won during the Promotion Period is $14,400 U.S. Dollars. In the event Enfamil is unable to supply the formula of choice to the winner, an alternative prize may be offered to the winner. Odds of winning a prize depend upon the total number of eligible entries received during each quarter of the Promotion Period. No more than the stated number of prizes will be awarded. Limit one prize (1) per confirmed Winner during the Promotion Period. All federal, state, local, or other tax liabilities, including but not limited to income taxes will be the sole responsibility of the confirmed Winner. The confirmed Winner will be issued an IRS form 1099 for the value of the prize.

Prize will be delivered to the confirmed Winner as outlined by Section 7 by the Sponsor or Administrator. Any Prize represented in promotional materials is for illustration purposes only and may not be the exact item(s) offered as the prize.

9. GENERAL: By entering the Promotion entrants agree to abide by these Official Rules and the decisions of the Sponsor and Administrator with respect to all aspects of the Promotion, which are final and binding. Entry material/date that have been tampered with or altered are void. Any use of robotic, automatic, macro, programmed, third-party, or like entry methods will void all such entries, and any entrant using any such method will be disqualified. In the event it is determined that an entrant has entered in a fashion not sanctioned by these Official Rules and/or has submitted more than the number of entries permitted by these Official Rules, the entrant and all of his/her entries will be disqualified. A potential Winner’s failure to comply with these Official Rules will result in disqualification, the forfeiture of all interest in the Prize, and selection of a substitute potential Winner from among all remaining eligible entries, at Sponsor’s sole discretion.

10. PUBLICITY: Except where prohibited, by receipt of the Prize, Winner consents to Sponsors' and their agents’ use of Winner’s name, likeness, photograph, voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration, in connection with any publicity carried out by or on behalf of the Sponsor with respect to the Promotion.

11. RELEASE: By accepting the Prize, the Winner agrees: (1) to release and hold harmless the Sponsor, its affiliated and related companies, advertising and promotional agencies, the Administrator and each of their respective shareholders, directors, officers, employees, agents, representatives, successors and assigns (collectively, the “Released Parties”) from all liability, including but not limited to injuries or damages of any sort connected with the receipt, use or misuse or possession of the Prize, or connected in any way whatsoever with the Promotion; and (2) that the Released Parties have not offered any guarantee, express, implied, or collateral in connection with the Prize.

12. GENERAL CONDITIONS: Sponsor reserves the right to cancel, suspend and/or modify the Promotion, or any part of it, if any fraud, technical failures or any other factor beyond Sponsor's reasonable control impairs the integrity or proper functioning of the Promotion, as determined by Sponsor in its sole discretion. In such event, Sponsor reserves the right to award the prize at random from among the eligible entries received up to the time of the impairment. Sponsor reserves the right, in its sole discretion, to disqualify any individual they find to be tampering with the entry process or the operation of the Promotion or to be acting in violation of the Official Rules of this promotion or in an unsportsmanlike or disruptive manner. Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision. Neither Sponsor nor Administrator are liable for printing errors on materials distributed for this Promotion including online.

13. LIMITATION OF LIABILITY: The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the processing of entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Promotion or receipt or use or misuse of any prize.

14. DISPUTES: Except where prohibited, entrant agrees that: (1) any and all disputes, claims and causes of action arising out of or connected with this Promotion or any prize awarded shall be resolved individually, without resort to any form of class action; (2) any and all such disputes, claims and/or causes of action arising out of or connected with this Promotion or any prize awarded shall be resolved in the state or federal courts of Indiana; (3) the Promotion, Official Rules, and any and all disputes, claims and causes of action arising therefrom shall be interested in accordance with the laws of the State of Indiana, without regard to its conflict of law principles; (4) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Promotion, but in no event attorneys’ fees; and (5) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages.

15. ENTRANT'S PERSONAL INFORMATION: Information collected from entrants is subject to the Sponsor's Privacy Policy.

16. WINNER LIST: To request the name of the Winners (available after January 31, 2026) send a self-addressed stamped envelope with sufficient postage to: Enfamil Family Beginnings® Formula for a Year Sweepstakes, c/o Response Media, 3155 Medlock Bridge Road, Norcross, GA 30071.

The Enfamil Shop is intended for use by individual consumers who wish to have Enfamil® or other Mead Johnson Nutrition products delivered directly to a home, work or alternate destination within the United States.

Enfamil reserves the right to audit customer order patterns at any time or limit the quantity per order. This site is intended for customer purchases only. If we determine that you are misusing this website, we reserve the right to take any and all corrective action, including withholding or removing any points accumulated from our rewards program and removal from our rewards program and consumer site.

For retail or institutional orders, please contact your sales representative or call Mead Johnson Customer Service (1-800-318-7269 for Retail Accounts; 1-800-457-3550 for Drug Wholesaler, Military, Hospital and Other Non-Retail Accounts).

All products ordered through the Enfamil Shop service will be shipped according to the terms and conditions set out below. These terms and conditions apply to all orders whether received by mail, phone, or internet. By submitting any order (including recurring orders), the customer will be deemed to have irrevocably accepted these terms and conditions, notwithstanding any additional or different terms, conditions or instructions.

Mead Johnson & Company reserves the right to cancel your order without notice.

*1 can of powder provides enough feedings on average for 3 days

Prices and quotations submitted are subject to change without notice. Taxes will be charged as applicable based on the state to which the product will be shipped. Additional surcharges may be applied for expedited delivery.

Prices for subscriptions will be locked in at the time the subscription is set up regardless of price fluctuations. If subscriptions are updated by the consumer, future pricing will be reflected based on the price at the time of the update.

The Enfamil Shop may offer promotional discounts at various times. Any promotional offers are only valid as expressly communicated in the promotional offer details and for the products listed. Offers cannot be combined with any other Enfamil Shop discount codes. You are not permitted to open multiple accounts per household to benefit from offers, as they are limited to one order per household per discount.

The Enfamil products listed below are not eligible for Enfamil Shop offers or promotions, including, but not limited to, Professional Discounts, Enfamil Shop online exclusive promotions, and Enfamil Shop offers that require a unique coupon or promotional code.

Excluded products:

• 3232A Metabolic Powder, for Infants & Children with Disaccharidase deficiencies

• BCAD 1 Metabolic Powder, for Infants & Toddlers with Maple Syrup Urine Disease (MSUD)

• BCAD 2 Metabolic Powder, for Children & Adults with Maple Syrup Urine Disease (MSUD)

• OA 1 Metabolic Powder, for Infants & Toddlers with Organic Acidemias

• OA 2 Metabolic Powder, for Children & Adults with Organic Acidemias

• Portagen Powder, for Children & Adults with Defective Fat Absorption

• Enfamil A.R. Milk-Based Infant Formula, for Spit-up, Powder

• Enfamil A.R. Milk-Based Infant Formula, for Spit-up, Ready to Use

• Enfamil EnfaCare Milk-Based Formula, for Babies Born Prematurely, Ready to Use

• Enfamil Gentlease Milk-Based Formula, for Fussiness, Gas, and Crying, Powder

• Enfamil PREMIUM Gentlease, Milk-Based Formula, Powder

• Enfamil Infant Formula, Concentrate Liquid

• Enfamil Infant Formula, Powder

• Enfamil NeuroPro EnfaCare, Powder

• Enfamil NeuroPro EnfaCare, Ready to Use

• Enfamil ProSobee Soy-Based Infant Formula, for Sensitive Tummies, Concentrate Liquid

• Enfamil ProSobee Soy-Based Infant Formula, for Sensitive Tummies, Powder

• Enfamil ProSobee Soy-Based Infant Formula, for Sensitive Tummies, Ready to Use

• Enfamil Reguline Infant Formula, for Soft, Comfortable Stools, Powder

• GA Metabolic Powder, for Children & Adults with Glutaric Acidemia Type 1

• HCY 1 Metabolic Powder, for Infants & Toddlers with Homocystinuria

• HCY 2 Metabolic Powder, for Children & Adults with Homocystinuria

• LMD Metabolic Powder, for Infants, Children, and Adults with Leucine Metabolism Disorders

• Nutramigen Hypoallergenic Infant Formula, Concentrate Liquid

• Nutramigen Hypoallergenic Infant Formula, Ready to Use

• Nutramigen with Enflora LGG Hypoallergenic Infant Formula, Powder

• Nutramigen with Enflora LGG Toddler Hypoallergenic Formula, Powder

• Phenyl-Free 1 Metabolic Powder, for Infants, Toddlers, Children, and Adults with Phenylketonuria (PKU)

• Phenyl-Free 2 Metabolic Powder, for Infants, Toddlers, Children, and Adults with Phenylketonuria (PKU)

• Phenyl-Free 2HP Metabolic Powder, for Infants, Toddlers, Children, and Adults with Phenylketonuria (PKU)

• Pregestimil Infant Formula, 20 Cal, for Fat Malabsorption or Steatorrhea, Ready to Use

• Pregestimil Infant Formula, 24 Cal, for Fat Malabsorption or Steatorrhea, Ready to Use

• Pregestimil Infant Formula, for Fat Malabsorption or Steatorrhea, Powder

• PurAmino Junior - Unflavored, for Severe Cow Milk Protein & Food Protein Allergy, Powder

• PurAmino Junior - Vanilla, for Severe Cow Milk Protein & Food Protein Allergy, Powder

• PurAmino, for Severe Cow Milk Protein & Multiple Food Protein Allergy, Powder

• TYROS 1 Metabolic Powder, for Infants & Toddlers with Documented Tyrosinemia

• TYROS 2 Metabolic Powder, for Children & Adults with Tyrosinemia

• Enfamil Enfalyte Oral Electrolyte Solution, for Oral Rehydration, Ready to Use, Unflavored

• Enfamil Enfalyte Oral Electrolyte Solution, for Oral Rehydration, Ready to Use, Cherry Splash

• Enfamil Human Milk Fortifier, Acidified Liquid

• Enfamil Human Milk Fortifier, Powder

• Enfamil D-Vi-Sol, Liquid Vitamin D Supplement

• Enfamil Fer-In-Sol, Liquid Iron Supplement

• Enfamil Tri-Vi-Sol, Liquid Vitamins A, C, & D Supplement, for Breastfed, or Partially Breastfed Infants

• Enfamil Breastfed Infant Probiotics & Vitamin D, Liquid Drops

• Enfamil Infant Probiotics, Liquid Drops

• Enfamom Prenatal Vitamins

• Enfamil Expecta, DHA / Multivitamin, for Pregnant & Breastfeeding Women

• Enfamil Premature Infant Baby Formula, High Protein, 24 Cal, for Low Birth Weight, Ready to Use

• Enfamil Premature Infant Baby Formula, with Iron, 20 Cal, for Low Birth Weight, Ready to Use

• Enfamil Premature Infant Baby Formula, with Iron, 24 Cal, for Low Birth Weight, Ready to Use

• Enfamil Premature Infant Baby Formula, with Iron, 30 Cal, for Low Birth Weight, Ready to Use

• Enfamil Cross-Cut Nipple, Latex Free

• Enfamil Slow-Flow Soft Nipple, Latex Free

• Enfamil Standard-Flow Soft Nipple, Latex Free, Ready to Use

• Enfamil 24 Cal Formula, Ready to Use

• Enfamil 5% Glucose In Water, Ready to Use

• Snappies Breast Milk Storage Containers

• Cleft Lip/Palate Nurser, Ready-to-Fill

• GRAD-U-FEED Nurser, Ready-to-Fill

• Enfamil Water, Ready to Use

• Enfaport, for Chylothorax or LCHAD deficiency, Ready to Use

• Enfagrow Enspire Toddler Nutritional Drink - Natural Milk

*Excluded unless otherwise stated.

Enfamil Family Beginnings $5 checks require a $25 minimum purchase.

The Enfamil Shop accepts American Express, Discover, MasterCard and Visa for internet or phone orders. We also accept payment through PayPal and Afterpay. Charges, including any applicable taxes and shipping, will be applied to the credit card at the time the order is placed. Checks or Money Orders are accepted for mail-in orders only. If you’d like to place your order using this method, you need to contact the Enfamil Resource Center at 1-800-BABY123.

Subscription orders are handled by a third party partner, Ordergroove. Ordergroove's only function is to trigger an order within the Enfamil Shop and does not hold any personal information. We reserve the right to pause or change the parameters of our subscription order service without notice.

Enfamil Shop orders are shipped using UPS Ground Service. All orders over $50* qualify for free Standard Ground shipping. *Offer valid after all discounts have been applied. Expedited (express) shipping with expected delivery in 1-3 business days is not available at this time. Overnight shipping is also not currently available.

Orders over 250 lbs are subject to be shipped by less than truckload (LTL) carriers due to size of the order.

Due to size and packaging your order could arrive in multiple boxes or shipments.

Orders can be shipped to locations within the 50 United States of America.

We do not ship to P.O. Boxes.

The Enfamil Rewards Program is intended for individual customers. Customers that are ordering in larger quantities for wholesale or resell purposes will not be eligible for rewards points. We reserve the right to withhold or remove any points if accumulated since this program is for individual customers.

Rewards points will be awarded for subscription orders when the recurring order is processed. Subscription orders are worth the same amount of points as any other standard order.

Reward Point redemptions for products must be handled through a separate transaction.

The Professional Discounts offer is currently unavailable. We hope to bring this offer back as soon as possible.

For questions regarding your order, please contact the Enfamil Shop at 1-800-BABY123.

Request for credit for products purchased through the Enfamil Shop must be made by contacting the Enfamil Resource Center at 1-800-BABY123. Returns will only be accepted for full, unopened shipping cases within 30 days of the receipt of the product.

Requests to return a product must be pre-authorized by calling 1-800-BABY123 before the product is returned to ensure credit is applied correctly. Any promotional offers that were valid at the time of an order may be deducted from the credit amount. The customer is responsible for shipping charges to return product to Enfamil.

All returns will come back by UPS and you may be charged $10 per package at our discretion.

Enfamil or Mead Johnson Nutrition products that were purchased from a retail store cannot be returned through the Enfamil Shop.

All sales are final and nonrefundable for the following products (due to expiration date considerations):

• Nutramigen Liquid 2 fl oz bottles

• Pregestimil 20 Cal 2 fl oz bottles

• Pregestimil 24 Cal 2 fl oz bottles

• Enfamom Prenatal Probiotics (3 pack)

• Enfamom Prenatal Gummy Vitamin

• Enfamil DHA-in-Sol

• Enfagrow NeuroPro Toddler Nutritional Drink, Vanilla

• Enfagrow NeuroPro Toddler Nutritional Drink, Natural Milk

Contact the Enfamil Resource Center at 1-800-BABY123 within 48 hours of receipt to report damaged shipments, shipments lost in transit, never delivered, or never received. For damaged items, please be prepared to share the following items to expedite processing:

• A photo of the box the items were in with a picture of the shipping label

• A photo of the lot number of the product. Lot number can normally be found on the bottom of the product

• A clear photo(s) of the damage

• A photo of the product label of the damaged product

Products that are out of stock through the Enfamil Home Delivery service cannot be backordered.

Enfamil Shop orders are processed immediately. Changes cannot be made once the order is submitted and an order confirmation number is received.

Orders are shipped Monday - Friday except for the following company holidays:

• New Year's Day

• Martin Luther King Jr. Day

• President's Day

• Memorial Day

• Juneteenth

• Day before Independence Day

• July 4th Holiday

• Labor Day

• Veterans Day

• Thanksgiving Day

• Thanksgiving Friday

• Christmas Day

Enfamil offers text messages with discounts, savings, and useful information about your baby’s development based on your baby’s age. We send recurring Short Message Service (SMS), Multimedia Message Service (MMS), Rich Communication Service (RCS), and other mobile message alerts (collectively, “Text Messages”.) Our SMS and MMS messages are from short code 336699. RCS messages are from Enfamil. Message frequency varies by user.

To get started, you can register with your mobile phone number and agree to the consent when you Join Enfamil Family Beginnings. After you submit your registration, we will send a welcome message to your cell phone. Here are some helpful tips once you are opted into the text messaging program:

• You can cancel this service at any time. Reply “STOP” to any message, text “STOP” to 336699. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. You can also opt out of Enfamil’s messaging program by updating your profile at https://www.enfamil.com/account/profile (from Enfamil.com, sign in and then select My Account, My Profile) or in the Enfamil Mobile App (under My Account), and by calling 1-800-BABY123 (1-800-222-9123).

• For information about the Enfamil messaging program or to contact customer support, reply “HELP” to any message or text “HELP” to 336699. After you send the message “HELP” to us, we will respond with instructions to contact Enfamil, as well as how to unsubscribe.

This is an optional service. Your consent to receive text messages is not required for you to obtain any Enfamil products.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

For all questions about the services provided by this short code, you can send an email to our contact page or call us at 1-800-222-9123 (1-800-BABY123).

If you have any questions regarding privacy, please read our Privacy Policy.